Your skepticism about driving to an unfamiliar workshop is understandable but the taxi fleet and driving school angle your colleague mentioned is actually a genuine quality indicator. Those operations run high mileage DSG cars constantly and they can’t afford repeat failures or shoddy work. A workshop that handles that volume of DSG boxes on working vehicles develops a completely different level of practical experience than one that sees a handful of private cars. That real world track record is worth more than a fancy reception area.
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